Platform/Products/ABX Voice
AI-first · NewAI-first

ABX Voice

Multilingual AI voice contact centre — English, Amharic, Swahili, French, Arabic

ABX Voice · Live call
Swahili → English · agent handoff ready · 00:42
Recording
Customer · Swahili00:12
"Nataka kujua salio langu la akaunti ya akiba na kutuma pesa kwa Kwame."
ABX · English translationIntent: balance + p2p
"Balance in savings is KES 42,180 as of 3:14 PM. Ready to send to Kwame — confirm the amount?"
ABX · action takenAPI · balance.get ✓
balance ✓p2p.preparedCSAT est. 4.7
EN
SW
AM
FR
AR
Multilingual by design
24/7 · Agent-in-loop
Category
AI-first
Status
AI-first
Deployment
Wizard
About ABX Voice

Built for banks that need to move fast, without breaking trust.

An AI voice contact centre that speaks the languages your customers speak — English, Amharic, Swahili, French, Arabic and more — handling balance, transfers, disputes and onboarding with human-grade quality.

Key benefits

What you get on day one.

01

Multilingual by design

Native voice models for African and Asian languages, not bolt-on translations.

02

Agent-in-the-loop

Seamless handoff to human agents with full context and transcript.

03

24/7 at low cost

Reduce cost-to-serve while extending hours to always-on.

Inside the product

Screens & signals from ABX Voice.

A glimpse of the interfaces, data and workflows shipped as part of ABX Voice on the ABX platform.

Screen

Languages

Native voice models — not bolt-on translations.

EN
SW
FR
Screen

Deflection

Cost-to-serve down, hours up — 24/7 always-on.

Last 30 days▲ +18.4%
Get started

Ready to deploy ABX Voice?

Talk to our team about how ABX Voice fits into your digital banking stack — configured from the ABX wizard, live in weeks.